Services
Mental Health Virtual Assistants
Our virtual assistants are skilled in handling intake calls, emails, forms, and all administrative tasks, ensuring your practice runs smoothly and efficiently.
Administrative Support
- Managing schedules and appointments
- Organizing emails and voicemails
- Proofreading and editing documents
- Transcribing handwritten or audio notes
- Drafting correspondence and creating custom forms
- Handling office management tasks, including payroll tracking and bill payments
- Preparing superbills for clients to submit to insurance companies
- Verifying benefits and eligibility
- Processing co-pays and self-pays
Client Communication
- Promptly returning client calls with professionalism and care
- Managing intake calls and screening new clients
- Coordinating new client intake forms and documentation
- Building rapport and providing administrative support to existing clients
- Updating client electronic health records and ensuring accurate information
Research & Special Projects
- Conducting both formal and informal research to support your practice
- Providing organized, thoughtful assistance for projects tailored to your needs
- Managing your social media presence and content creation
Mental Health Virtual Assistant Pricing
Billing Assistants
Let us handle the billing so you can focus on patient care.
Our virtual mental health billing assistants expertly manage insurance and self-pay billing, copay collection, and troubleshoot unpaid claims to ensure your practice's finances run smoothly.
Billing Services Include:
- Billing clients and posting payments in practice management software
- Setting up and managing merchant accounts for credit card transactions
- Generating superbills for clients to submit to insurance companies
- Submitting insurance claims and processing payments from EOBs
- Troubleshooting claim denials and resolving payment issues
- Verifying benefits and eligibility for clients