Services

VA Matching Starter

$397

General VA, Billing, Credentialing

What This Tier Includes

1. Needs Assessment (Zoom Call w/ Melissa)

  • Short intake questionnaire

  • Clarify role, tasks, hours, tools

  • Identify skillset needed

2. Candidate Sourcing

  • Search from your VA talent pool/network

  • Role-aligned filtering

3. Candidate Screening

  • Resume/profile review

  • Skills/experience check

  • English communication check

  • General suitability

4. Curated Candidate Presentation

  • 3 vetted VA candidates

  • Profiles + experience summaries

5. Interview Session

  • Group interview with VA, ATTT, and Therapist.

  • Help with VA assessment.

6. Onboarding Guide:

  • PDF guide of how to set you and your VA up for success.

7. 1 hour Onboarding Support (zoom w/kim, VA and Therapist)

  • Review tasks

  • Offer guidance and suggestions for SOPs

8. Check in session (as needed, approximately 30 minutes)

  • 2-week check-in with VA and the therapist on progress and provide guidance.

Schedule a Call for More Information

Support Add-on

$35 hour

We want you and your VA to have a successful partnership, and sometimes you need a little extra help.

1 hour of general support

  • Needs assessments

  • Problem solving

  • Meet with VA

  • Roadmap for moving forward

Schedule a Call for More Information

Mental Health Virtual Assistants

Our virtual assistants are skilled in handling intake calls, emails, forms, and all administrative tasks, ensuring your practice runs smoothly and efficiently.

Administrative Support

  • Managing schedules and appointments

  • Organizing emails and voicemails

  • Proofreading and editing documents

  • Transcribing handwritten or audio notes

  • Drafting correspondence and creating custom forms

  • Handling office management tasks, including payroll tracking and bill payments

  • Preparing superbills for clients to submit to insurance companies

  • Verifying benefits and eligibility

  • Processing co-pays and self-pays

Client Support

  • Promptly returning client calls with professionalism and care

  • Managing intake calls and screening new clients

  • Coordinating new client intake forms and documentation

  • Building rapport and providing administrative support to existing clients

  • Updating client electronic health records and ensuring accurate information

Research & Special Projects

  • Conducting both formal and informal research to support your practice

  • Providing organized, thoughtful assistance for projects tailored to your needs

  • Managing your social media presence and content creation

Let's discuss your Intake Administration needs

Billing Assistants

Let us handle the billing so you can focus on patient care. Our virtual mental health billing assistants expertly manage insurance and self-pay billing, copay collection, and troubleshoot unpaid claims to ensure your practice's finances run smoothly.

Billing Services Include:

  • Billing clients and posting payments in practice management software

  • Setting up and managing merchant accounts for credit card transactions

  • Generating superbills for clients to submit to insurance companies

  • Submitting insurance claims and processing payments from EOBs

  • Troubleshooting claim denials and resolving payment issues

  • Verifying benefits and eligibility for clients

Let's schedule a call to discuss your billing needs

Credentialing Assistants

Our Credentialing Virtual Assistant service helps healthcare professionals and practices manage the complex credentialing process with ease, including Medicare and Medicaid. From applications to renewals, we handle the paperwork, deadlines, and follow-ups—saving you time, reducing stress, and ensuring accuracy every step of the way.

Credentialing Services Include:

  • Manage and submit initial credentialing and recredentialing applications

  • Track and update provider licenses, certifications, and CEUs

  • Verify provider information with insurance panels and regulatory bodies

  • Maintain accurate records and credentialing databases

  • Handle communication and follow-ups with insurance companies and credentialing entities

  • Ensure all documentation is complete, current, and compliant with industry standards

Let's schedule a call to discuss your Credentialing needs

Social Media and Content Creator Assistants

Our Social Media Manager and Content Creation Virtual Assistant helps businesses grow their online presence with strategic, engaging content tailored to your brand. From planning and scheduling posts to designing eye-catching graphics and writing compelling captions, we handle the details so you can stay focused on running your business. Let us help you build consistency, boost engagement, and connect with your audience across platforms.

Social Media Content Creation and Marketing Services Include:

  • Create and schedule engaging content across social media platforms

  • Design branded graphics and visuals for posts and stories

  • Write compelling captions, hashtags, and calls to action

  • Monitor engagement, respond to comments, and interact with followers

  • Analyze performance metrics to improve content strategy

  • Stay updated on trends to keep your brand relevant and fresh

Let's schedule a call to discuss your Social Media

Frequently Asked Questions

What makes your service different from other virtual assistant agencies?

Unlike services that focus on high-volume placements, we prioritize a "success-first" model. We don’t just assign a VA; we assess your specific needs, find candidates that fit those requirements, and let you lead the interview process while we provide expert guidance.

How do you support the relationship between a therapist and their VA?

We function as a relationship-driven boutique agency. Because our founders include a therapist and her own VA, we understand the nuances of this partnership and focus on creating lasting, high-quality matches rather than just filling a vacancy.

What happens if the candidate I hire isn’t the right fit?

We offer a free rematching policy to ensure you find the right partner without additional financial stress if the initial connection doesn't work out as expected.

What resources do you provide to help me onboard my new VA?

We provide a comprehensive Onboarding Guide and a "Success Resources" toolkit designed to help you and your VA navigate the first few weeks of your partnership smoothly.

How do you ensure my VA stays on track and productive?

We equip you with practical operational tools, including time trackers and an Early Warning and Troubleshooting Guide to help identify and resolve potential issues before they become problems.

Do you offer ongoing support after the hiring process is complete?

Yes, we facilitate regular check-in meetings to monitor the health of the partnership and ensure both the therapist and the candidate are satisfied and productive.

Let's Chat!

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