Matchmaking Plus
Our Matchmaking Plus service is designed for mental health therapists and practice owners who want a hands-off, personalized experience. We'll review your needs, interview qualified VAs, and send you our top 3 candidates — so you can focus on what matters most, your clients.
How It Works
A simple 4-step process to match you with the right VA.
Complete Questionnaire
Tell us about your practice, your needs, and your preferences.
Book Consultation Call
Schedule a call with Melissa to discuss your needs in detail.
We Find Your Top 3
We'll interview and match you with the best candidates for your practice.
Review & Hire
Receive your top 3 profiles, review and choose the best fit.
What's included, step by step
Fit over volume. We take the time to understand your practice before we ever show you a candidate.
Needs assessment
A short intake questionnaire and a Zoom call with Melissa to clarify the role, tasks, hours and tools.
With MelissaCandidate sourcing
We search our VA talent pool and network, filtering for candidates aligned to your role.
Our teamCandidate screening
Resume and profile review, skills and experience check, English communication check and general suitability.
Our teamYour top 3 matches
We present 3 vetted VA candidates with profiles and experience summaries.
You reviewInterview session
A group interview with the VA, ATTT and you — with help assessing each candidate.
TogetherOnboarding guide
A PDF guide on how to set you and your VA up for success.
Resource1-hour onboarding support
A Zoom with Kim, your VA and you to review tasks and get guidance on SOPs.
With KimCheck-in session
A 2-week check-in (about 30 minutes) with you and your VA on progress and next steps.
OngoingSimple, transparent pricing
Start with a free consultation — we'll recommend the right next step for your practice.
Matchmaking Plus
- Needs assessmentZoom call with Melissa
- Candidate sourcingFrom our VA talent pool
- Candidate screeningSkills, experience & communication
- 3 curated candidatesProfiles + experience summaries
- Group interviewYou, the VA and ATTT
- Onboarding guidePDF set-up-for-success guide
- 1-hour onboarding supportZoom with Kim, your VA & you
- 2-week check-inAbout 30 minutes, as needed
Support Add-on
We want you and your VA to have a successful partnership — sometimes you need a little extra help.
- 1 hour of general support
- Needs assessments
- Problem solving
- Meet with your VA
- Roadmap for moving forward
Hiring someone new can feel vulnerable — we get that
We match you with three VAs we believe align with your practice needs, communication style and workload. You interview each one and choose the best fit.
30-Day Peace of Mind Guarantee
If your hired VA leaves or isn't the right fit within the first 30 days, we'll provide:
- One complimentary rematch
- Three new carefully selected VA candidates
- Full coordination of interviews
No additional fee.
Need a replacement after 30 days?
- Three new vetted VA candidates
- Interview coordination
- Support through the selection process
Available for 90 days from the date of your original signed application.
VAs who know mental health practices
Mental Health Virtual Assistants
Intake calls, emails, forms and day-to-day admin — scheduling, transcription, payroll tracking and co-pay processing.
Client Support
Returning client calls, managing intake, coordinating paperwork and updating electronic health records.
Billing Assistants
Insurance and self-pay billing, superbills, claim submissions and denial troubleshooting.
Credentialing Assistants
Initial and re-credentialing applications (including Medicare and Medicaid), and license and CEU tracking.
Research & Special Projects
Research and tailored projects for your practice, including social media projects.
Social Media & Content
Scheduling posts, designing graphics, writing captions, monitoring engagement and reviewing performance.
Which hiring option is right for you?
| Find Your Own VA | Matchmaking Plus | |
|---|---|---|
| Price | DIY Directory — $99/month | $499 one-time |
| Who searches | You browse the directory and post jobs | Melissa & Kim source and screen for you |
| Candidates | Message any VA in the directory | Your top 3 vetted matches |
| Interviews | You run them yourself | Guided group interview |
| Onboarding | Self-managed | Guide + 1-hour onboarding session + 2-week check-in |
| Rematch | — | 30-day complimentary rematch |
| Best for | Providers who want full control | Busy providers who want expert guidance |
| Browse VAs | Start the Process |
Ready to meet your top 3 matches?
Complete a short questionnaire, then book your consultation call with Melissa.